Tailored support
from day one
Your Digital Partnership Manager is your dedicated specialist focused on helping you and your students thrive.
On-demand
training resources
Our training library has how-to-videos to help you get up and running on your schedule.
Local support
for your students
Onboarding assistance and technical troubleshooting, so you don’t have to.
AU 8:30am - 4:30pm (AET)
NZ 10:30am - 6:30pm,
Monday through Friday.
au.cengage.com/contact-us/
AU 1300 790 853
NZ 0800 449 725
[email protected]
Real-time
platform status
Techcheck relays the real-time status of our digital products so you have immediate and continuous insight into platform availability.
Personalised support year after year
Digital Partnership Team
The Digital Partnership Team is your #1 local resource for support and training in the functional use of Cengage digital platforms. Our aim is to smooth the process for you, and to help you make the most of the technology. Your digital partnership manager will help set up and personalise your course, direct you to training resources and answer any questions. Watch this short video to learn more.
The Cengage Partnership Plan
The Cengage Partnership Plan represents our commitment to providing you and your students with exceptional service. We are committed to facilitating a successful digital experience – throughout your digital journey.
- Hands-on help getting your course up and running
- Timely support throughout the teaching period
- Collaborating with you to measure results
Book an appointment with your digital partnership manager
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